Workshop Breakdown — Free 30-Minute ADA Service Dog Law Training

Business workshop training presentation

The Workshop Breakdown

Our complete interactive workshop takes exactly 30 minutes.

1

Welcome & Introduction

(3 Minutes)
Kickoff: Meet our founder, Amanda Hughes.
Context: A brief overview of our volunteer mission and why business confidence is the key to public safety.
2

The 10-Minute Video

(10 Minutes)
The Legal Core: Learn the only two questions you are legally allowed to ask.
The Rules of Exclusion: Master the specific behavioral thresholds required to legally ask a disruptive dog to leave.
Federal vs. State: Understand why online registries and doctor letters hold zero legal weight under the ADA.
3

Visual Fraud Guide & Toolkit Review

(7 Minutes)
Spotting Fake Paperwork: View real-world visual examples contrasting fake internet certifications with genuine service dog behavior.
Toolkit Distribution: Preview the physical, wallet-sized ADA Law Cards that are brought to your store for your registers and host stands.
4

Interactive Q&A

(10 Minutes)
Custom Scenarios: Ask your specific business questions.
Real Solutions: Get direct answers regarding your unique industry, whether you run a restaurant, grocery store, hotel, or retail boutique.

Empowering Every Business Owner

At Service Dog Presentations, we are dedicated to empowering business owners with the knowledge needed to support service dog teams legally and effectively. Our workshops are tailored to address the unique needs of your industry, ensuring a safe environment for all customers and staff.

Education extends to pet-friendly businesses too.

ADA compliance is not exclusive to businesses with strict no-pet policies. Establishments that welcome pets — outdoor patios, pet supply stores, boutiques, and dog-friendly retail — carry an equal responsibility to understand the law and protect their customers.

Every business, regardless of its pet policy, must be able to distinguish between a trained service animal and an untrained pet, know when and how to intervene if an animal becomes disruptive, and ensure that legitimate service dog teams are never harassed, questioned illegally, or turned away.

A pet-friendly environment that lacks ADA training is just as vulnerable to liability, injury, and discrimination claims as one that enforces a strict no-pet policy without proper staff education. Every business should be educated. Every business should be compliant.

Watch the No-Pet Policy PresentationWatch the Pet-Friendly Business Presentation

Included — 100% Free

What Your Store Receives

Every business that completes our workshop walks away with two powerful tools to keep their team confident and compliant — at no cost.

Certificate of Completion from Service Dog Presentations
🎓

Certificate of Completion

Each business receives a personalized Certificate of Completion, signed by our founder Amanda Hughes, recognizing your store's commitment to ADA compliance and frontline staff education.

Custom ADA Law Cards for employees from Service Dog Presentations
🎫

Free Custom ADA Law Cards

Wallet-sized physical law cards brought directly to your store — one for every employee. Each card outlines the two legal questions staff may ask, the grounds for removal, and a direct contact number for real-time coaching during active front-door situations.

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